Cheetah Support

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Welcome to the Cheetah Support page. You can contact us by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it , by calling us at 866.944.1482 or by selecting one of the options below.

Request Technical Support

If you would like to submit a Request for Support please fill in the information and a Support Representative will get back to you. 

Request RMA

Welcome to the online RMA Request page for Cheetah Technologies.

  • Phone - If you would like to call and talk with an RMA Representative please dial 412.923.3460.
  • Email - If you have a general question about RMAs and would like to send us an email, please write to
  • Online - If you would like to download an RMA request please pdf click here and email the form to We will review the request and respond with the warranty status of the request, an RMA number and shipping instructions.


Firmware / Software Releases

For those Cheetah Customers with a valid support contract we offer the ability to obtain the latest Firmware Releases and Software inter release updates.  To request the files, please contact Cheetah Support or call 1-866-944-1482 and we will be happy to assist you.

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Documentation Downloads (User Manuals & Installation Guides)

For those Cheetah Customers with a valid support Contract we offer the ability to download the latest product Data Sheets, Installation Guides and User Manuals. Please login to access the files.  If you are unable to access the files please contact our Web Administrator and we will be happy to assist you.

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